Sunrest

Sunrest is a mobile workforce and ERP platform that helps life-science teams manage attendance, employee geography, field activity, and operational visibility.

Sunrest mobile workforce application screens

Project Overview

01

India

Location

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6 Months

Duration

03

Mobile App

Platform

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Healthcare & Pharmaceuticals

Sector

05

2 UX Designers, 1 UI Lead, 1 PM

Team

06

React Native, React.js, Node.js, MySQL

Technologies

Executive Overview

THE CLIENT

Sunrest Lifescience Limited, a growing pharmaceutical enterprise, required a comprehensive digital transformation to bridge the operational gap between its manufacturing facilities and its mobile field force. Operating in a highly regulated industry, the company faced significant headwinds from fragmented data silos, heavy reliance on manual paperwork, complex regulatory compliance (cGMP/21 CFR Part 11), and a lack of real-time visibility into field sales activities.

PROJECT OVERVIEW

Sunrest Lifescience Limited, a growing pharmaceutical enterprise, required a comprehensive digital transformation to bridge the operational gap between its manufacturing facilities and its mobile field force. Operating in a highly regulated industry, the company faced significant headwinds from fragmented data silos, heavy reliance on manual paperwork, complex regulatory compliance (cGMP/21 CFR Part 11), and a lack of real-time visibility into field sales activities.

To address these challenges, a unified enterprise architecture was deployed, seamlessly combining a robust Pharmaceutical Manufacturing ERP with an integrated Field Force Management Application. This end-to-end ecosystem centralized operations across production planning, quality assurance, inventory control, and field sales execution. The implementation successfully eliminated paper-driven inefficiencies, instituted automated compliance checkpoints, and provided management with an uncompromised, real-time view of both factory throughput and market demand. As a result, Sunrest Lifescience achieved optimized production cycles, absolute batch traceability, reduced operational overhead, and a highly accountable, high-performing sales division.

Sunrest Lifescience Limited required an end-to-end enterprise solution capable of modernizing its entire corporate ecosystem. The core requirements centered on:

  1. Industrial Infrastructure A centralized, web-based platform to manage multi-location production planning, material inventory, and complex batch costing.
  2. Compliance & Governance Strict alignment with international pharmaceutical compliance frameworks, including automated electronic audit trails and secure multi-level document approval workflows.
  3. Field Force Automation A mobile-first field sales automation tool to track medical representative activity, manage physician sample distribution, and streamline territory reporting directly into the core system.

The digital overhaul at Sunrest Lifescience Limited successfully turned operational vulnerabilities into distinct competitive advantages. By replacing fragmented, manual procedures with a cohesive, system-driven strategy, the organization successfully bridged the gap between manufacturing capacity and marketplace demand. The integration of the core manufacturing ERP with the field management application provides Sunrest Lifescience with an agile, transparent, and fully compliant business.

PROJECT GOALS

  • Establish a "System-Driven" Architecture: Transition corporate workflows from human-dependent tracking to an automated, system-guided framework that minimizes human error.
  • Unify the Data Pipeline: Connect the factory floor directly to market operations, ensuring that field demand dynamically informs raw material procurement and production scheduling.
  • Achieve Absolute Regulatory Readiness: Embed structural compliance frameworks into daily operations, making the company perpetually audit-ready for regulatory bodies.
  • Maximize Resource Optimization: Reduce operational cycle times, minimize paper storage dependencies, eliminate inventory leakage, and lower the overall cost per manufactured batch.

THE CHALLENGE

The Compliance Vulnerability

  • Maintaining paper-based batch records, manual validation logs, and physical signatures posed a continuous risk during strict regulatory audits where field-level data traceability is paramount.

Inventory and Costing Blind Spots

  • Calculating precise actual vs. provisional batch costs was highly complex due to fluctuating raw material prices and disconnected inventory tracking across multiple warehouses.

Field Force Inefficiency

  • Management lacked real-time visibility into the daily routes, call volumes, and sample distributions of field sales representatives. Manual, end-of-month reporting caused massive delays in assessing market trends and territory performance.

Production & Batch Management

  • PPIC system tracking raw materials from procurement to final stage with real-time actual batch costing.

Regulatory Architecture

  • Digital cGMP enforcement, electronic audit trails, and a 5-level digital document authorization matrix.

Quality Operations

  • Integrated QC/QA modules and product stability monitoring for pre-packaging verification.

Location-Aware Field Operations

  • Deployed a cross-platform mobile application utilizing geofencing and geotagging. This ensures accurate verification of representative visits to healthcare professionals and pharmacies.

Physician Sample & Material Tracking

  • Digitized sample distribution protocols, allowing real-time balancing of promotional materials and samples carried by representatives against main warehouse inventories.

Dynamic Market Analytics

  • Empowered field staff with digital visual aid management tools for presentations, combined with automated pre- and post-call analysis features. Field data instantly feeds back into the centralized dashboard, providing immediate territory sales intelligence to executive teams.
Sunrest mobile application and assigned geography screens

Project Capabilities

Sunrest connects employee attendance, geography assignments, live field context, and ERP administration in a single operational workflow.

Monitor Field Teams From One Control Hub.

Administrators can review employee status, assigned headquarters, last tracked time, live coordinates, and activity context from a structured dashboard.

Sunrest ERP employee tracking dashboard

Understand Every Employee Location Clearly.

Map previews turn captured coordinates into useful geographic context and provide direct access to supported map services when deeper review is needed.

Sunrest employee location map modal
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Attendance Monitoring

Track daily attendance and workforce availability.

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Precision Geolocation

Capture and review employee field coordinates.

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ERP Administration

Manage workforce information from one control hub.

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Field Activity Context

Understand employee assignments and current activity.

Sunrest mobile workforce application displayed in hand

Brand Color Combination

Sa

Outfit

MediumSemi Bold

Development Journey

1. Discover

Audit workforce, attendance, and geography workflows.

2. Define

Map administrator and field employee journeys.

3. Design

Create the mobile and ERP interface system.

4. Deliver

Launch, validate, and refine field operations.

Conclusion

Sunrest turns distributed workforce activity into a clear, connected operational system. Mobile attendance and geography tools support employees in the field, while the ERP control hub gives administrators the visibility needed to coordinate teams with confidence.